Return & Refund Policy
Effective Date: March 2025
Last Updated: March 2025
At JerseyHub, we want you to be completely satisfied with your purchase. If you’re not happy with your order, we offer easy returns and refunds.
1. Return Eligibility
- Returns are accepted within 7 days of delivery.
- Items must be unused, unwashed, and in original packaging.
- Custom jerseys (with personalized name/number) cannot be returned.
2. How to Initiate a Return
- Email jerseyhub25@gmail.com with your order number and reason for return.
- We will provide return instructions within 24-48 hours.
- The return shipping cost is borne by the customer unless the item was defective.
3. Refund Process
- Refunds are processed within 7 business days of return approval.
- Refunds will be credited to the original payment method.
- Shipping charges (if applicable) are non-refundable.
4. Exchange Policy
- Exchanges are available for size issues, subject to stock availability.
- Exchange requests must be made within 7 days of delivery.
5. Non-Returnable Items
- Personalized/customized jerseys.
- Items that are used, washed, or damaged after delivery.
6. Contact Us
For return and refund requests, email jerseyhub25@gmail.com.